How to Choose a Removalist – Essential Questions to Ask

How to Choose a Removalist
Author <span style="color:#172937;">| </span>Joaquin Trapero

Author | Joaquin Trapero

Joaquin Trapero, with two decades of expertise in the removal industry, is the owner of North Removals, bringing unparalleled knowledge and proficiency to every relocation.

Moving to a new home can be an exciting but daunting task. The process of packing up your belongings, transporting them, and unpacking can be time-consuming and stressful. That’s why hiring house movers is a wise decision. However, not all movers are created equal, and it’s crucial to ask the right questions when interviewing potential companies. In this blog post, we will provide you with a comprehensive list of essential questions to ask professional movers in Melbourne, ensuring that you make an informed decision. 

What is your experience as professional removalists in Melbourne

When it comes to entrusting your valuable possessions to movers, experience matters. Inquire about their years in the industry and ask for references from previous clients. Experienced furniture removalists in Melbourne have honed their skills and know how to handle various types of moves effectively.

Are you licensed and insured? 

It is vital to hire movers who are licensed and insured. A reputable moving company will have the necessary licenses and insurance to protect your belongings during transit. Request proof of licensing and insurance and verify their authenticity before making any commitments. 

What services do you offer? 

Different movers provide various services, so it’s essential to know what they offer. Inquire about packing and unpacking services, furniture disassembly and reassembly, and any additional services they provide. This will help you assess if their offerings align with your specific moving needs.

Can you provide a detailed quote? 

Pricing is a crucial aspect of the moving process. Request a detailed breakdown of all costs involved in your move. A reliable moving company will be transparent about their pricing structure, including any additional charges for special services or equipment. Be wary of any company that gives you an overly vague or suspiciously low estimate. 

Do you offer a free in-home estimate? 

To accurately estimate the cost of your move, it’s best to have a professional assess your belongings in person. Ask if the company provides free in-home estimates. This allows them to evaluate the volume and complexity of your move, ensuring that they can provide an accurate quote. 

What is your availability? 

Timing is crucial when it comes to moving. Ask the movers about their availability and if they can accommodate your preferred moving dates. It’s advisable to book your movers well in advance, especially during peak moving seasons, to secure your desired dates. 

What type of equipment do you use? 

The quality of the equipment used by movers can significantly impact the efficiency and safety of your move. Inquire about the type of trucks, packing materials, and moving tools they utilise. Professional movers should have clean and well-maintained equipment to ensure the protection of your belongings. 

How do you handle fragile or valuable items? 

If you have delicate or valuable items, it’s essential to know how the movers will handle them. Ask about their experience in handling fragile items and if they offer specialised packing and handling techniques. A reputable moving company should have protocols in place to ensure the safe transportation of your precious belongings. 

What is your cancellation policy? 

Life is unpredictable, and sometimes plans change. Ask about the company’s cancellation policy in case you need to reschedule or cancel your move. It’s important to understand any potential fees or restrictions associated with cancellations to avoid any unexpected surprises. 

Are there any additional services or fees? 

While discussing pricing, it’s crucial to ask if there are any additional services or fees that may apply to your move. Examples include storage services, long carry charges, or fees for moving bulky or oversized items. Having a clear understanding of all potential costs will help you budget accordingly. 


Choosing the right professional movers in Melbourne is essential for a smooth and stress-free moving experience. By asking these essential questions, you can gather the necessary information to make an informed decision. Remember to inquire about experience, licensing, services, pricing, availability, equipment, handling of fragile items, cancellation policy, and any additional services or fees. Taking the time to research and interview potential movers will ultimately ensure that your move is handled with care and professionalism, giving you peace of mind during this exciting transition and ensuring that you’ll get your bond back if you’re moving out of your rental place. 

Why North Removals

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